We aim to dispatch all in-stock items within 24 hours, and most orders are shipped via express NZ shipping, which typically takes 1–4 business days to arrive.

During peak periods like Black Friday, sales events, or large drops, please allow up to 8 business days for dispatch due to higher order volumes.

While we do everything we can to minimise delays, please note that unforeseen issues can occasionally affect shipping times. We appreciate your patience and understanding.

All domestic orders are shipped via NZ Post and typically arrive within 1–4 working days. Once your order is dispatched, you’ll receive tracking details straight to your inbox.

Yes, we ship worldwide via DHL Express. Delivery usually takes 2–10 working days from dispatch, depending on your location. All international orders come with full tracking so you can follow your package every step of the way.

We offer size exchanges (if stock is available) or store credit on eligible returns. Items must be unworn, in original condition, with tags and packaging intact. Returns must be requested within 7 business days of receiving your order.

Return shipping is the customer's responsibility. Faulty items will be assessed for an exchange or refund.

For full return details and to submit a request, click here.

There are no handling or exchange fees. As a small business, we choose to absorb those costs because we genuinely care about creating a great experience for our customers.

The only cost to you is the return shipping when sending the item back to us for an exchange or store credit.

To initiate an exchange, please visit our Returns Page for full details and instructions.

Once we receive and approve your returned item, your refund will be processed within 2–5 working days and issued to your original payment method.